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Acolyte
chrisdols
Posts: 1
Registered: ‎03-10-2013
Accepted Solution

Problems on launching Tapped out

Hi there,
Tapped out not start anymore. It crashes on startup.
I deleted the app and downloaded it again. But it still crashes.
I already put my iPhone off and start it up again and make space in the memory.
Can u tell me if there's something wrong in the app/game?

Yours sincerely,
Christoph
EA_Ursula
Posts: 13,158
XP: 1,787
Solutions: 2,832
Registered: ‎07-18-2012

Re: Problems on launching Tapped out

We have released an update to the game that has fixed an issue affecting some players’ ability to load the game. Affected players would have heard the harp chime loop during the load screen.


If you are still experiencing problems please make sure that you have downloaded the latest version of the game. You can do this by going to The Simpsons: Tapped Out product page on the App Store ℠ or Google Play store and updating the game. Otherwise, visit https://help.ea.com and click on "Contact Us" to reach customer support.


Source: https://help.ea.com/article/the-simpsons-tapped-out-harp-of-death-error