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Problems on launching Tapped out

by chrisdols
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Problems on launching Tapped out

★★ Newbie
Hi there,
Tapped out not start anymore. It crashes on startup.
I deleted the app and downloaded it again. But it still crashes.
I already put my iPhone off and start it up again and make space in the memory.
Can u tell me if there's something wrong in the app/game?

Yours sincerely,
Christoph
Message 1 of 2 (71 Views)

Re: Problems on launching Tapped out

Community Manager

We have released an update to the game that has fixed an issue affecting some players’ ability to load the game. Affected players would have heard the harp chime loop during the load screen.


If you are still experiencing problems please make sure that you have downloaded the latest version of the game. You can do this by going to The Simpsons: Tapped Out product page on the App Store ℠ or Google Play store and updating the game. Otherwise, visit https://help.ea.com and click on "Contact Us" to reach customer support.


Source: https://help.ea.com/article/the-simpsons-tapped-out-harp-of-death-error

Message 2 of 2 (56 Views)

Accepted Solution

Community Manager

We have released an update to the game that has fixed an issue affecting some players’ ability to load the game. Affected players would have heard the harp chime loop during the load screen.


If you are still experiencing problems please make sure that you have downloaded the latest version of the game. You can do this by going to The Simpsons: Tapped Out product page on the App Store ℠ or Google Play store and updating the game. Otherwise, visit https://help.ea.com and click on "Contact Us" to reach customer support.


Source: https://help.ea.com/article/the-simpsons-tapped-out-harp-of-death-error


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