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Sentinel
mrmonkey1968
Posts: 3
Registered: ‎09-21-2012
Accepted Solution

No sound on iPad

[ Edited ]

Have been playing the game for a couple of weeks on my iPad 

Got no sounds at all  

Have checked settings in game and Sound FX and Music both set to maximum 
Checked iPad settings for game and Sound FX and Music both set to maximum 
Sound on iPad working for every other game eg Song Pop 

Game fully up-to-date wiht all updates

 

I have also tried closing the game  from the multitasking menu (4 times) as suggested elsewhere

Any ideas ? 

EA_Ursula
Posts: 13,038
XP: 1,566
Solutions: 2,816
Registered: ‎07-18-2012

Re: No sound on iPad

Hi mrmonkey1968,

 

Which version of the game and which iOS version are you running on your device?

Sentinel
mrmonkey1968
Posts: 3
Registered: ‎09-21-2012

Re: No sound on iPad

[ Edited ]

iPad - iOS 5.1.1

Game - latest version - last updated on 21st Sept  (v 2.3.0)

Sentinel
mrmonkey1968
Posts: 3
Registered: ‎09-21-2012

Re: No sound on iPad

You can close this ticket, it was down to me being a stupd monkey

EA_Ursula
Posts: 13,038
XP: 1,566
Solutions: 2,816
Registered: ‎07-18-2012

Re: No sound on iPad

Can you tell us what has happened? Perhaps others experience the same problem. They could benefit from your solution.

 

Thanks,

Ursula

Keeper
seraphfiend
Posts: 1
Registered: ‎10-04-2012

Re: No sound on iPad

Yes please, I'm having the same issue on my ipad & iphone.

Keeper
tjacca
Posts: 1
Registered: ‎10-16-2012

Re: No sound on iPad

I would guess the mute button on the side of the iPad was set to on.

Keeper
null
Posts: 2
Registered: ‎12-15-2012

Re: No sound on iPad

I am also having this problem but only with the Simpsons app....all other apps have sound.

Keeper
jluhavalja
Posts: 1
Registered: ‎12-16-2012

Re: No sound on iPad

Had the same problem....reset iPad by holding the home button and the lock button until the iPad switched itself off, restarted and the sound returned to the game.

Keeper
bcetron
Posts: 2
Registered: ‎01-22-2013

Re: No sound on iPad

Glitch in the system.  Even if your slide switch on the side is set to "lock rotation", it's still controlling volume on the game.  Go into general settings, change the slide switch to mute/unmute.  That should fix it.  Once you have sound, you should be able to change the slide switch back to lock rotation.