June 2016
Hi I'm playing the simpson tapped out for more than 2 years,
I'm in level 122, but from Thursday 23th. it show me at level 1, I have more than 13000 donuts
I need to rolled back the acount.
I'm waiting all the weekend to chat at EA live chat, but I can't get in touch
Solved! Go to Solution.
June 2016
You spent $5,400+ on the game? Wow!
Please be more active in searching for answers before you post a new thread.
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Loss-levels-Troubleshooting-Steps/m-p/3942293#U3942... updated version of http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Known-Issue-Accounts-reset-to-Level-1/m-p/324142#U3...
If you're in an Anonymous account. Login buttons: Welcomescreen, bottom left. Friendscreen (minitowns) tap the Handshakeicon, bottom right in the pop-up "add origin friends" enter log in info.
Either exit the game to access the Welcomescreen or play through the first levels to access the Bart/Milhouse button to take you to the Friendscreen with the minitown.
This Forum is provided by EA but is designed as Player helping/advising other Players.
In this case there is little other players can do for you.
Contact EA support http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.
do not report it as a bug or glitch.
June 2016
You spent $5,400+ on the game? Wow!
Please be more active in searching for answers before you post a new thread.
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Loss-levels-Troubleshooting-Steps/m-p/3942293#U3942... updated version of http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Known-Issue-Accounts-reset-to-Level-1/m-p/324142#U3...
If you're in an Anonymous account. Login buttons: Welcomescreen, bottom left. Friendscreen (minitowns) tap the Handshakeicon, bottom right in the pop-up "add origin friends" enter log in info.
Either exit the game to access the Welcomescreen or play through the first levels to access the Bart/Milhouse button to take you to the Friendscreen with the minitown.
This Forum is provided by EA but is designed as Player helping/advising other Players.
In this case there is little other players can do for you.
Contact EA support http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.
do not report it as a bug or glitch.