National Bank of Springfield not in my inventory

by HolyJ12
Reply

Original Post

National Bank of Springfield not in my inventory

★★★ Newbie
Last night, I earned the National Bank of Springfield. However, when I went to my inventory, it wasn't there. I have tried reseting and logging in and out. It still didn't show up. How do I fix this problem?
Message 1 of 6 (447 Views)

Re: National Bank of Springfield not in my inventory

Hero (Retired)

When you click on the red radioactive man trophy in the bottom-right corner of the screen when in your town, how many pies does it show you as having earned?

 

In the same menu, is the National Bank lit up in orange and is the yellow "reward" button located over "The Collector"?

Message 2 of 6 (434 Views)

Re: National Bank of Springfield not in my inventory

★★★ Newbie
I have 13555 Pie Bombs and yes it is lit up in orange. Also the yellow reward is on the Collector as well.
Message 3 of 6 (427 Views)

Re: National Bank of Springfield not in my inventory

★★★ Newbie
The same issue here... Any suggestions how to rectify this?
Message 4 of 6 (375 Views)

Re: National Bank of Springfield not in my inventory

Hero (Retired)

In that case open a ticket with EA Support to have them place it in your town/inventory for you. http://help.ea.com/en/contact-us/new/?product=the-simpsons-tapped-out is the link to use.

Message 5 of 6 (355 Views)

Re: National Bank of Springfield not in my inventory

★★★ Newbie
I unlocked, placed it down and then next time I played tapped out, it had disappeared and having already gettin enough pies I was a bi perplexed, so I looked in my inventory and it wasn't there either.
Message 6 of 6 (222 Views)