Re: My game crash
by minicha-emOriginal Post
It is common during events when animation is heavy, lots of bandits walking around.
most devices cant handle the demanding graphics, so it crashes.
Basic Trouble shoot
Resynch by visiting a friend or going to Krustyland
Log out/Log in
Hardclose game
Restart device
Clear cache
Free up space
Load on another device
Try a different wifi/connection/internet/broadband
If connected to EA/Origin: do a delete/reinstall of the game
If you play Anonymously a delete/reinstall will get your game lost
This is what you can do on your own, if this does not help, contact support.
This Forum is provided by EA but is designed as Player helping/advising other Players.
Contact EA support http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.
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+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
