October 2015 - last edited October 2015
I was moving some rails around my town and a few of my buildings did a disappearing act. After I finished with the rails I realized I was missing over 20 characters, tried putting some buildings away but everytime I put a building in my inventory half the town disappeared. Had to end up getting town rolled back to yestarday. Soooo glad this did not happen during an event. But I had a similar issue happen during monorail event, however I was able to put buildings away then, the only one I had to put a support ticket for was Kookie Kwan since I could not store her building. My question is, are they trying to fix this? I know it happened to kore people during the event, I did not know it was still an issue tho.
October 2015
First. Remove all tracks from roads and rivers and see if that helps.
if it does not, contact support.
storing/placing might help but it can also make things a lot worse, so it is on your own risk.
This Forum is provided by EA but is designed as Player helping/advising other Players.
Contact EA support http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.