HI THERE SORRY FOR THE CAPITALS HAVING TROUBLE WITH MY KEYBOARD ONLY WANTS TO USE CAPS AGAIN SORRY. I DID SEND AN EMAIL TO EA GAMES AND THIS IS WHAT THEY REPLIED BACK TO ME I BELIEVE I ALSO HAVE IT ABOVE YOUR COMMENT I HOPE THIS HELPS AS FOR ME I AM STILL WAITING FOR EA TO GET BACK TO ME AND I STILL HAVE NO TODD YET
I DO FEEL FOR EVERYONE WHO IS MISSING CHARACTERS FOR IT REALLY MESSES UP THE GAME AND SLOWS IT DOWN TOO!!!!!!!
HOPE THIS HELPS YOU. HERE IS THE LINK THAT I SENT MY REQUEST TO GET TODD BACK
https://help.ea.com/en/contact-us/ask?product=the-simpsons-tapped-out
ADVISOR: Thank you for contacting Electronic Arts.
After reviewing your email, I understand that lost/missing character in the Simpsons tapped out and realize that you're very upset about what has happened. You need not worry; we are here to take care of your concerns.
1) Your e-mail address
2) Origin ID:
3) Character missing ?
4) What device are you playing on?
5) Which game version are you running?
6) Mayhem ID:
The Mayhem ID is a device-specific ID that is found on both Android and iOS devices.
To locate your Mayhem ID, please follow
-In the any of the game menu (bottom left where the level bar is), tap on the "Get More" button
-At the top right corner of "The Store" menu, tap on the "i" located beside the "?" and the "EA" icons.
-Underneath "Info", tap on the blue"View" button
-At the very top section "About", tap on the blue "View" button
-The Mayhem ID is located below the version number and is a long string of numbers.
Looking forward to your reply.
