Metal depot not in town

[katieobrie13]

It says that the metal depot is available in my prize track, however it isn't in my inventory and it's not in my town. I don't know how to fix this, and it has been like this for months now.. would really like to start the monorail quest. Thanks.

[minicha-em]

First, check the entire inventory by pulling the flap, not selecting a category, and scroll through it all - I know the pic is of the store but it is the same principle for the inventory

If it is not there, do the 

Basic Trouble shoot

Resynch by visiting a friend or going to Krustyland
Log out/Log in
Hardclose game
Restart device
Clear cache
Free up space

Load on another device
Try a different wifi/connection/internet/broadband

If connected to EA/Origin: do a delete/reinstall of the game
If you play Anonymously a delete/reinstall will get your game lost

This is what you can do on your own, if this does not help, contact support.

This Forum is provided by EA but is designed as Player helping/advising other Players.

Report it as Missing content - do NOT call it a bug or a glitch
Contact EA support http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.