I had the same problem but i contacted EA who in less than 24 hours had emailed me back and i now have it woop woop add me roguerampage69 happy tapping ppl 😁 jaime lee
If you follow the advice and monorail doesn't appear you should ask a technical intervention to EA support. Don't use "report a bug"o something similar
I have tried everything I bought it with donuts and I can't don't anything about it I thought it was because I bought it with donuts I messed up but I made another account and tested it and I got it but I won't my old account and well I need help since I can't fix it