09-14-2012 08:06 PM
Hello, I've changed my EA Master ID then I noticed my Springfield Tapped Out is gone!! Level 16 and cannot get it back... I have friends and they still can see my Springfield. Is there a way to get it back?
09-15-2012 01:12 AM
For everything account/serial code related, you need to contact Customer Support.
They can be found here: https://help.ea.com/contact-us
You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.
For Live Chat, make sure to choose US as your country.
Good Luck and Happy Simming