Land error message

[drwhat76]

After the latest Simpsons Tapped Out update, I get a error message that says Land Error: Contact Support. I can not get in the game past this message. Can someone help?

[minicha-em]

The message read: Contact support

Have you done that?

This is not support.

This Forum is provided by EA but is designed as Player helping/advising other Players.
In this case there is little other players can do for you.

Contact EA support http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.

Do not report the issue as a bug or a glitch, call it a Technical issue.

[drwhat76]

Yes, I have put in a ticket, but they are pretty useless. I even provided screen shots, and I just get a generic response about uninstalling then reinstalling ( which I've now done twice). They even are wanting me to get into the game to look up information, which I can't do because it won't let me into the game past the error!

Just wanting to know if others are experiencing this issue.

[alui21]

ya same problem here and got the same response as you when i phoned support... it's been 3 days and no response after the call. 

[johncolombo]

This is a known issue and the official response from EA (not support) is to open a ticket and they are fixing this  a case by case. A patch 

may be in the works but in the meantime I'd contact EA (again)  using the call me back method and speak with a new advisor. I find I get better phone

support m-f during business hours usa time.  People have had this fixed via support. 

[GodzillaXXX]

Same Problem here. Still no Patch. Any New Infos someone. First akt running out of time for US

[johncolombo]

then contact EA support. I know for a fact they have resolved this issue with players one on one. 

[doloresmar673]

Yes, I too am experiencing Land Error Message and your other device didn't save, sign into that before playing. I don't use another device. I have contacted tech support 3 times. Not too helpful. I'm at level 125 and have pretty much everything Tapped Out. I don't want to give up yet. Would love to get some resolution. Can anyone help?

[llujan42887]

I am having the same issue with error in land have contact ea support but is there anything else I can do to help this. Thank you ?

[blacklo713]

Hey. I can't connect after the last update. Earth Error. What do I need to do? Reinstalling the game didn't help