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Keeps crashing before it even opens

by lauraexplorer94
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Keeps crashing before it even opens

★★★★ Novice
It just updated and once I got as far in to see homer say thanksgiving but then it crashed. Now I just get the tapped out screen and it keeps creasing. Happening to anyone else?
Message 1 of 347 (8,378 Views)

Re: Keeps crashing before it even opens

★★★★ Newbie

Yes happening to me also

Message 2 of 347 (8,321 Views)

Re: Keeps crashing before it even opens

★★★ Newbie

Yeah same here :S i even deleted the app and redownloaded still the same :S

Message 3 of 347 (8,294 Views)

Re: Keeps crashing before it even opens

★★★★ Newbie
Same problem here >.< good work EA !
Message 4 of 347 (8,287 Views)

Re: Keeps crashing before it even opens

★★★ Newbie

Same thing happens to me too.

Message 5 of 347 (8,257 Views)

Re: Keeps crashing before it even opens

★★★★ Newbie

I got to the end of the convo a few times, but always crashes just after. I wonder is it a phone model thing? I have iPhone 4. Surely they should have picked this up in testing??

Message 6 of 347 (8,241 Views)

Re: Keeps crashing before it even opens

★★★★ Novice

I'm getting this problem as well.  It's p#$*ing me off.  Playing on iPad and iPhone - neither working but can play not logged in.

 

Any ideas EA on when you will fix this?? I just bought another 900 donuts and do  not want to pay for **bleep** to not even be able to play the game Confusedmileyfrustrated:

Message 7 of 347 (8,217 Views)

Re: Keeps crashing before it even opens

[ Edited ]
★★★★ Novice

Same problem here!!! Level 23 on an iphone4. Crashes exactly 7 seconds into the game.

 

*Edit - See my following Post - I managed to find a workaround

Message 8 of 347 (8,204 Views)

Re: Keeps crashing before it even opens

★★★★ Novice
I have an iPhone 4 too
Message 9 of 347 (8,194 Views)

Re: Keeps crashing before it even opens

★★★★ Novice

Happening to me also.  iPhone 5 

 

Hope it gets fixed soon.  Can't play it at all.  Crashes on the convo with Homer and Lisa about Thanksgiving Parade.

Message 10 of 347 (8,186 Views)

Accepted Solution

★★★★ Novice

Hi All,

 

I managed to fix it.

 

Change your time to a different timezone (in my case I had to change my timezone to LA - I am based in Australia). The halloween stuff all comes back. Then complete all the jobs, squash all the zombies, and make sure every character has a job.

 

Then quit the game. Close it properly. Change your timezone back to what It should be.

 

Then launch the game and it should work!


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