[INFO] Can my lost progress be restored for a mobile app if I play anonymously?

by EA_Spectre
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[INFO] Can my lost progress be restored for a mobile app if I play anonymously?

[ Edited ]
Community Manager

Starting September 9th, 2013 we will be limited in our ability to recover the accounts of anonymous users in the case of App deletion and device reset. To ensure that your game is saved and recoverable we encourage all of our anonymous users to register/login their game to Origin.

If you want to continue to play anonymously you can minimize your risk by doing the following*:
• Back up your device 
o For instructions on how to do so, please consult your devices user manual
• Record your Mayhem ID
o Instructions on how to do so can be found at the following link: 
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/INFO-Where-is-my-Mayhem-ID/m-p/1471613

*Please note: If you choose to keep playing anonymously these steps do not guarantee the recoverability of your account. 

For instructions on registering your account with Origin please follow the link below:
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/INFO-How-do-I-register-my-TSTO-account-with-Origin/...



Your friendly neighbourhood forum admin.

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