Re: I can't open my game

by minicha-em
Reply

Original Post

I can't open my game

★★★ Newbie
I can't open my game ??!!! Please help
Message 1 of 2 (50 Views)

Re: I can't open my game

Can you be more specific? It's like saying "my car wont start! Help?!"
Is the app updated?
When did it start?
Do you even get the Gracie film screen?
Is your device working?
Are you connected to wifi or 3G/4G or other?
What platform?
Can you access the welcomescreen?
Is the issue logging in?
Do you have an account or are you playing Anonymous?
How much free space does your device have?
When did you clear cache last?
Have you tried hardclosing?
Shut off device?
Switch connection?
Changed device?
Done a delete/reinstall?

CCP Hero Banner - Blue.png



*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
Message 2 of 2 (45 Views)