Homer stuck in Simpsons house

[heathernic482]

Homer has been stuck in the Simpson house forever I can't get him out.

[dillondickerson]

i had this problem and i loaded my game on my origin account deleted the app and re-install it.

[BurghBaby]

If the above posters suggestion does not work for your issue, please contact EA help center.

Go to https://help.ea.com/contact-us
Log in with your Origin ID
Type "Simpsons Tapped Out" in to the search bar titled "search all products"
Click on the "Simpsons Tapped Out" logo. Some popular troubleshooting options will appear in the window to the right.
If these don't solve your problem, click the "Next" button that's located below the initial recommendations box.
Select your appropriate platform
The window to the right will update with some more relevant troubleshooting guides. If none of these are relevant to your issue, click "Next" again.
On the next screen click on the "select a topic" scroll bar and scroll down to the issue relevant to you.
Insert some more details in to the box below and then click on "Next"
Choose the "email me" option.
Fill in all details relevant to your problem and hit "submit"

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