July 2015
Solved! Go to Solution.
July 2015
July 2015
The mystery box is usually rewarded to you if you play five consecutive days of The Simpsons:Tapped Out. However, this is not the case currently while the Tap Ball update is currently out. Instead, the game rewards prizes relating to Tap Ball as daily play rewards. Once the update has finished, the game should go back to rewarding mystery boxes as prizes. This has certainly been the case with previous updates.
It is worth noting that any time you get a mystery box and don't open it immediately, it is stored in your inventory so if you have won/bought one but haven't received it then check in your inventory to make sure it's not there.
If you've won one as a daily play reward and not received it, or bought one with donuts and not received it but had donuts removed from you then get in touch with an EA games adviser via http://help.ea.com/contactus to have them help you.
July 2015
July 2015
July 2015