Game reset by itself, The Simpsons Tapped Out

by milagritos26
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Original Post

Re: Game reset by itself, The Simpsons Tapped Out

★★★★ Expert

If a pop up appear asking if you want to create a NEW town or when it asks if it's your Springfield ,press NO First then press NEW. It doesn't make u start again but it takes you to your old Springfield 

 

HELP With Pictures to help you solve problem faster : https://help.ea.com/article/my-apple-ios-device-shows-a-lower-level-springfield-and-asks-is-this-you...

 

Its works for a lot of gamers in here,Try again! Remove App from Multi task first

 

Here are some examples

 

http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Problems-using-Simpsons-Tapped-out/m-p/1699969#U169...

 

http://answers.ea.com/t5/The-Simpsons-Tapped-Out/My-Simpsons-has-been-hacked-Everything-missing/m-p/...

 

http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Simpsons-tapped-out/m-p/1700883#U1700883

 

http://answers.ea.com/t5/The-Simpsons-Tapped-Out/After-8-hours-of-trying-to-solve-this-this-is-wot-I...


Just in case - here's how to close the app:

  1. Exit The Simpsons: Tapped Out
  2. Double-click the home button on your device to bring up the multitasking bar at the bottom
  3. Tap and hold the Tapped Out icon until you see the red "minus" button
  4. Tap the red "minus" button to close the app.

 

Hope this helps
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Re: Game reset by itself, The Simpsons Tapped Out

★ Novice

Nothing there helped me.  Just keeps loading the reset springfield.  Has anyone ever gotten it restored from ea?  If so, how long did it take?

Message 52 of 54 (5,835 Views)

Re: Game reset by itself, The Simpsons Tapped Out

★★★ Newbie
Same here but I was level 33 and my game reset to level 18 for some reason.
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Re: Game reset by itself, The Simpsons Tapped Out

Community Manager

Thank you for your report. Can you please add your data here:
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Lost-levels-today/m-p/1829807#M53360


Please follow the thread I linked as we will update it with the latest information. To get notifications about new posts in this thread, click on "Topic Options" at the top and then on "Subscribe."


Thanks again for your report and your patience,
Ursula


I will close this thread as we already have a main thread about this topic.



Your friendly neighbourhood forum admin.

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