Glitch/Bug - Trashed/Garbage Buildings causing game to crash

[minicha-em · Accepted solution]

A store update was issued on the 27th of August 2015.
This was to fix the problem with cleaning garbage.

Go to
Google Play
Apple Store
Amazon Store
To download this new update

Hopefully you can clean houses without the game crashing after the update is installed.

[Phoenixdaydream]

I was starting to get really annoyed that i could barely do anything in my town due to crashing. so glad i saw the post about the new update as i now have a clear town with no crashing.

[snell1701]

Same here. I got an email saying they were aware, and sympathized. And that was nearly two weeks ago. Then I saw they had marked my issue as resolved, which it is not.

Pretty disappointed at this point. Been playing for a long time and have spent money on donuts.

[almara4]

I had the same issue i placed the buildings in my inventory en back i can tap the buildings now.

But yesterday i had an update now it's keeping on crashing when i tap a person or building.

Very disturbing.

[debdibdabs]

  Getting really annoyed after the update the game was work,  have finally got the glass recycling and now game is freezing again.  So will not be able to finish act 2 either. 

[Barbshere43]

 I am also experiencing the same problem with full trash and can't redeem them I have followed all the instructions and how to fix it with no success