February 2016
Solved! Go to Solution.
February 2016
Hi @radfam11559,
Please make sure visit your app store and install the latest update. If the issue persists after that, you will need to contact Support for further assistance.
To do so, fill out this form and select Technical support / Game won't launch in the drop down menus. Depending on your timezone and location one or more contact option(s) will appear. Select Chat Now or Phone me to speak directly with an Advisor.
February 2016
Try this:
Close your game.
Pull up the App Manager and swipe the game away.
Turn off your device.
Turn off your internet hardware - wireless router, modem, etc.
Wait 15 to 30 seconds.
Turn your internet hardware back on.
Start your device.
Start the game.
February 2016
Tried that and it didn't work. Just loaded TSTO on my iPad and tried to login with my account and the game crashed on the iPad. Anyone else that logs in has no problem with playing the game! WTH is going on with my account?
February 2016
Hi @radfam11559,
Please make sure visit your app store and install the latest update. If the issue persists after that, you will need to contact Support for further assistance.
To do so, fill out this form and select Technical support / Game won't launch in the drop down menus. Depending on your timezone and location one or more contact option(s) will appear. Select Chat Now or Phone me to speak directly with an Advisor.
February 2016
February 2016
February 2016
February 2016
"SIMPSONS tapped out " said that can't connect to server from yesterday, but I creata a new a/c to play, that is work, pls fix the problem for my current a/c, thank you.
February 2016 - last edited February 2016
I'm trying to launch my Simpsons tapped out but cannot continue my saved game the app will crash while connected to ea.
February 2016
I'm having the same problem since 02/09. Contacted EA - they said they may have to roll back my account a couple days . . . still waiting for a response from them . . . Anyone know how long it should take them to respond?