Not loading??

[mehdearez863]

I've been recieving the "Cannot Connect to Server" message when launching the game since late last night (12/23) and I have still been unable to get in even after restarting my device a few times. 

[minicha-em]

Please add to this thread and click "Me too"
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Game-crashes-before-it-opens/m-p/4152228#U4152228

[johnnybgood13]

This seems to be a big issue going on, hope it gets fixed!!!!

[bobfreeman56]

Hi

Tapped out just ran an update and now I cannot get back in. It just crashes after any attempt to login. I've closed the game and logged in again - that did not work. I rebooted my iPad and that didn't work either? What else can I Do? I'm running the latest version of iOS on an iPad 3 gen

Many thanks

[SurlyCodger]

Try the stuff listed here. If that doesn't work then contact EA support because it may be a case of your game being corrupted on their servers.

[KillstatusZero]

I'm having this same problem on an ipod touch 5th gen ios8, nothing works

[tikkeltjes]

I have the same problem!

Did the usual trouble shooting: force quit game, force quit device, tried another device to log in. Then did 'ultimate' solution and reinstalled app on my iphone. Making sure i tried to log in there last. But now i get the 'warning, your game hasnt been saved' message on both devices. Sigh.

Did send a help request to EA, but as it is Xmas dont expect a quick reply.

[SurlyCodger]

---

tikkeltjes wrote:

I have the same problem!

Did the usual trouble shooting: force quit game, force quit device, tried another device to log in. Then did 'ultimate' solution and reinstalled app on my iphone. Making sure i tried to log in there last. But now i get the 'warning, your game hasnt been saved' message on both devices. Sigh.

Try the following. If it doesn't lead to your town loading, or you get a different error message then post again.

[tikkeltjes]

Thanks! That helped solving the warning message indeed.

But still getting kicked out of game unfortunately ;-/

Did the last thing I could think of, updated to iOS8.1.2. No luck.

I hope its just a bug/glitch and it will be fixed by EA soon.

[minicha-em]

Please add to this thread and click "Me too"
http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Game-crashes-before-it-opens/m-p/4152228#U4152228