Friends don't show up in Simpsons: tapped out

by cougenstein
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Original Post

Re: Friends don't show up in Simpsons: tapped out

★★ Novice

It should work instantaneously. Did all of your Android friends check their account?

Otherwise, try to temporarily remove Android friends that did not do this.

 

Can you try to login through Tapped Out, on an Android device, and check if it works there or not?

 

This solution worked for me in all cases, but there might still be other problems. If you can login through Tapped Out from an Android device, or better yet, if you can have an Android friend login through Tapped Out on your iOS device. Then, if you can see your friends towns there, it seems as if the problem is related to the account created on either iOS or Android. It might be that the iOS version of the game verifies certain parameters of your friends accounts, while the Android version doesn't?!?

 

 

Oh, and just to be clear, this "solution" was only related to iOS -> Android account issues. Confusedmileyhappy:

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Re: Friends don't show up in Simpsons: tapped out

[ Edited ]
Community Manager

Hi everyone,

 

As this thread mixes several issues on two different operation systems (iOS and Android) it is not really helpful.

 

We’re aware of a problem that is causing players on an iPhone, iPad, and/or iPod touch device to be unable to find Android players using emails in the “Find friends in Origin” search field, and are working on fixing it. Read more about that here:

http://answers.ea.com/t5/The-Simpsons-Tapped-Out/How-To-find-Android-friends-on-your-iOS-device/m-p/...

 

I will close this thread now. If you have an issue fining friends, please open a new thread. Please remember that it is always helpful to put iOS or Android in the title of your thread, depending on the device you are playing on.

 

Thanks for your understanding,

Ursula

 

Note: This post has been marked as solution with the sole purpose of highlighting this post.



Your friendly neighbourhood forum admin.

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