Updates often reset the Confirm Donut Spend so it is wise to check that it is indeen on after every update.
How did you loose the donuts? EA dont usually refund anything but it cant hurt to ask.
This Forum is provided by EA but is designed as Player helping/advising other Players. In this case there is little other players can do for you.
Contact EA directly
http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.
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+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em