Cant play my game

[sandragra154]

I have a Samsung Tablet for 6 months and played tapped out for 4 months nand now I cannot get into the game at all I get to Homer and the donut spins a couple of times and I loose it what is the problem please help I love playing this game HELP

[BurghBaby]

If you are not playing anonymously, uninstall the app, restart your device and reinstall the app.