Re: Can i get my dognuts back?

by EA_Archi
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Can i get my dognuts back?

★★★★★ Newbie
Hi I has struggled werry much to get miss springfield and I had 210 dognuts. And when i was playing so did my dumb sister walk into the room and made me acidentily to buy the next level on the moneymountain so i lost 100 dognuts this has made me so sad and i wonders if you could give me my 100 dognuts back an lower the level off my moneymountain?
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Accepted Solution

Re: Can i get my dognuts back?

Turn on Confirm Donut Spend to minimise accidents like these.


A popup message will appear everytime you're about to spend donuts.


http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Info-Confirm-Donut-Spend/m-p/3932713#U3932713

 

EA will most likely not refund you or roll back your account but you could ask.

 

This Forum is provided by EA but is designed as Player helping/advising other Players.


In this case there is little other players can do for you.


Contact EA support http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.

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D'oh! - Em

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Re: Can i get my dognuts back?

Turn on Confirm Donut Spend to minimise accidents like these.


A popup message will appear everytime you're about to spend donuts.


http://answers.ea.com/t5/The-Simpsons-Tapped-Out/Info-Confirm-Donut-Spend/m-p/3932713#U3932713

 

EA will most likely not refund you or roll back your account but you could ask.

 

This Forum is provided by EA but is designed as Player helping/advising other Players.


In this case there is little other players can do for you.


Contact EA support http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.

CCP Hero Banner - Blue.png



*** Is the issue resolved? Please click "Accept as solution" so others can benefit.***
*** Although xp is not required, it is very nice. Give a Kudos by clicking on the XP button if you feel a comment/post/response deserves it. ***
***I do not answer game questions in PMs. ***
+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
Message 2 of 3 (430 Views)

Re: Can i get my dognuts back?

Community Manager (retired)

Hello @mackan903993 

 

I am really sorry, but @minicha-em is right, we won`t be able to restore those Donuts for you. Just be careful, where are you are spending those.

 

Cheers,

Archi

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Message 3 of 3 (352 Views)