Bug

by maxcarey22681
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Original Post

Bug

★★★ Newbie

My I pad some times crashes when playing Simpsons tapped out

 

Message 1 of 2 (90 Views)

Re: Bug

Basic Trouble shoot

Resynch by visiting a friend or going to Krustyland
Log out/Log in
Hardclose game
Restart device
Clear cache
Free up space

Load on another device
Try a different wifi/connection/internet/broadband

If connected to EA/Origin: do a delete/reinstall of the game
If you play Anonymously a delete/reinstall will get your game lost

 

This is what you can do on your own, if this does not help, contact support.

 

This Forum is provided by EA but is designed as Player helping/advising other Players.

 

Do not call it a bug or a glitch, report it as Technical Issue.
Contact EA support http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.

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+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em
Message 2 of 2 (75 Views)