February 2017
February 2017
February 2017
@thedribz Visiting Krustyland or Other Springfield doesn't have an effect on this.
A force quit and restart doesn't have an effect, too.
A deinstallation and reinstallation of the game cannot solve it, too.
Since EA Support does not care about programming issues, I have to dismiss the task, but in fact this will not solve this programming failure, it only would ignore it.
February 2017
@JollaTesteryou are right. EA Support do not care about programming issues. It is extremely disappointing that we keep sending people to Support only to have Support send them back here.
If ignoring the task means that you are able to get a more tangible reward for your challenge then that is what you will need to do. There is nothing else that can be done.
Until we get someone from EA to actually join the conversation and realize the position we have been put in, nothing will change. Perhaps we should just follow in the footsteps of our good friend @minicha-em and pester Community Members in the hopes of actually getting there attention.
@EA_Archi Maybe you could have a word with the developers and see if they would be able to back us up. What exactly are we supposed to do with this forum? It seems like a waste of time providing the same solution which gets the same result all the time. Support need to know that we are not the developers and that they actually need to follow some sort of protocol to ensure the developers "ACTUALLY" find out about the bugs that are causing issues in the game.
February 2017
CM = Community MANAGER not member.
The only ones here employed by EA, to run and moderate AHQ, they are not support.
The only ones that are allowed to have EA_ in their name and the EA logo
Im sorry. this is *&(%H&^#
I mean this situation.
Me and thedribz so obviously want to help jollytester but we cant.
it is frustrating that support wont take on their responsibility, especially since we can not do it, literally.
we'd love to do it but we cant.
March 2017
If you get this tap the X to cancel the task, or you will receive exactly what is showing. Nothing. It's a bug.