⁞⁞⁞⁞ Be the hero share your knowledge and get XP!

[mazzie37]

I have been a very good neighbour and won E.A.R.L ( the lighthouse ) but never received it 😩 please help me

[BurghBaby]

Please contact EA help center.

Go to https://help.ea.com/contact-us
Log in with your Origin ID
Type "Simpsons Tapped Out" in to the search bar titled "search all products"
Click on the "Simpsons Tapped Out" logo. Some popular troubleshooting options will appear in the window to the right.
If these don't solve your problem, click the "Next" button that's located below the initial recommendations box.
Select your appropriate platform
The window to the right will update with some more relevant troubleshooting guides. If none of these are relevant to your issue, click "Next" again.
On the next screen click on the "select a topic" scroll bar and scroll down to the issue relevant to you.
Insert some more details in to the box below and then click on "Next"
Choose the "email me" option.
Fill in all details relevant to your problem and hit "submit"

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If this has helped you please mark as solved as others may bennifit from it
Give the person that helped you xp...not required but greatly appreciated

[Bleeding72]

ooooh

[BurghBaby]

And there is a question in ooooh somewhere? Lol 

[faithroyxo]

How do you post a picture in a reply??

[roberttroy544]

I hope I find a good question to answer I like getting XP points

[BurghBaby]

Not everyone will give xp! I help just to help! Xp is just a bonus! 

Happy tapping! 

[minicha-em]

What are the different ranks and what benefits/responsibility comes with each?
I have tried to search for it but found nothing.

Is there a place where you can see what the icons by the posts mean?
I could guess that the Fire means Hot Topic and the Padlock is a locked post and the chain contains a link but some are more confusing.

[Indys2nd]

---

@minicha-em wrote:
What are the different ranks and what benefits/responsibility comes with each?
I have tried to search for it but found nothing.

Is there a place where you can see what the icons by the posts mean?
I could guess that the Fire means Hot Topic and the Padlock is a locked post and the chain contains a link but some are more confusing.

---

 ______________________________________________________________________________________

Hello @minicha-em , here is a link to info about the Hero program: http://answers.ea.com/t5/Answer-HQ-Announcements/Hero-Program-FAQ/td-p/1378940

Here is a direct link about where to ask questions about the program: http://answers.ea.com/t5/Answer-HQ/Questions-about-the-Hero-Program/m-p/1861475/thread-id/8875 .

Hope that helps. And yes, the fire means the topic is hot/popular. If it has a lock on it, it means no new replies can be made for a variety of reasons. 

[minicha-em]

Thx Indys2nd. Ive read those threads (and all the announcement posts) and it did not list ranks or explain the icons.