Accidental purchasing of premium item

[kstar11339]

With the new clash of clones update I was swiping through the premium items page when I accidentally bought a 5 cheaters 20 Pack for 44 donuts. I was originally saving up for a box of fireworks. I have not used the cheaters pack as I wish to have the premium currency (donuts) to be refunded. My origin email is [edit: email address removed] please let me know if you need anything else

[BurghBaby]

@kstar11339 make sure that you have your confirm donut spend on. Click on the build (hammer and saw), click the little i  in the right corner, then click confirm donut spend on. 

You could contact a game advisor but most of the time they will not refund the donuts. But you never know.

Go to http://help.ea.com/
Log in with your Origin ID
Click on help with a game
Click on the Simpson's Tapped Out logo
Scroll to the bottom of the page, click on contact us
Select your appropriate platform
Click next on bottom right
Select a topic
Tell us a little more: Simpson's Tapped Out
Click next

You will then have the option for Answer HQ, Live Chat or Email or a Call Me Option!

If you see live chat and want to wait, click it.

If you want to send an email, click that one.

If you want a call back, choose that one and enter a phone number for them to call you back!

NOT EVERY OPTION IS AVAILABLE! DEPENDING ON YOUR LOCATION AND TIME DAY, WILL DEPEND ON YOUR OPTIONS!!

Good luck!

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