June 2017
I reached the 5th prize of the event (1000 Specimens), but my specimen count didn't increase.
June 2017
An in-game patch just came out. It was suppose to fix it.
If you did not get your prize, contact support
This Forum is provided by EA but is designed as Player helping/advising other Players.
Contact EA support http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.
Do not report it as a bug or a glitch.
Call it Never recieved content.