07-02-2013 09:22 AM
In the last day or two an update was done on Tetris Blitz. I have a Kindle Fire. Now the game won't open at all. Tried uninstalling it and re-installing it twice. Every time I try to open it, the screen goes black and then pops back to my home screen. This is one of my favorite games. Please help.
07-04-2013 04:30 AM
The steps on these pages are known to resolve most of the common technical issues experienced when playing mobile games.
Please let us know if this issue persists - Thanks.
08-06-2013 11:55 AM
Wondering if your issue was ever resolved? I am playing on my android and starting today, 8/6/13, my game has frozen after game but before scoring taking over 100k in coins i just purchased. I have addressed this issue via Twitter, FB, and with a Game Advisor on the EA website. I have already powered off, cleared cache, and force stopped any apps that were not pertinent to my OS. Have you been able to find a resolution?
08-08-2013 06:50 AM
Allison0402 if you have sent a request to a game advisor, you should receive a reply soon.
Also, can you please tell us if you are still experiencing freezing issues with the App or this has only happened once?
11-18-2013 11:09 AM
11-18-2013 12:00 PM
I have tried every step in the troubleshooting guide including deleting and reinstalling, but my game is frozen on the Update screen as well. It'd be great if EA would respond as a lot of people are having this issue and (like me) will lose all of their in-game data due to deleting and reinstalling with no success.