June 2017
Looks like EA updated the gameface software. Looks pretty awesome, but it won't let me upload it. It keeps uploading the old one I created years ago. Any suggestions?
June 2017
Are you creating a new game face on the website but still seeing the old one in-game?
If so, log in to profile.ea.com and check what personas are linked to your account.
July 2017
game specific identities? I don't have any. Still can't get gameface webpage to load.
July 2017
https://www.easports.com/gamefaceweb/
This page does not load? Can you log in there?
Make sure you are trying to access it via a PC and maybe try another browser.
July 2017
August 2017
Do you see anything at the right of the URL bar showing that something is being blocked?
If so, you can click on the icon and allow access.
August 2017
December 2018
i have this issue, i have account on psn, origin and xbox.... still; can t do a new game face, even if it has been deleted it s always reloading the old one
December 2018
I have the same issue. I've used multiple browsers, opened incognito windows, different pictures, deleted my old game face, etc. Do we have to delete the old character that was game faced entirely in order to create a new one?
April 2019
im having the same problem. I delete the old game face then make a new one and on the last step when it is generating my new game face that i am finishing making it just generates the old game face.