remove my old gameface and update it with the new one I just created on UFC 2

by brentleblanc017
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Original Post

remove my old gameface and update it with the new one I just created on UFC 2

★★★ Newbie

Looks like EA updated the gameface software. Looks pretty awesome, but it won't let me upload it. It keeps uploading the old one I created years ago. Any suggestions?

Message 1 of 12 (7,413 Views)

Re: remove my old gameface and update it with the new one I just created on UFC

Community Manager

@brentleblanc017

 

Are you creating a new game face on the website but still seeing the old one in-game?

 

If so, log in to profile.ea.com and check what personas are linked to your account.

barry.png
Message 2 of 12 (7,354 Views)
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Re: remove my old gameface and update it with the new one I just created on UFC

★★★ Novice

game specific identities?  I don't have any.  Still can't get gameface webpage to load.

Message 3 of 12 (7,216 Views)
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Re: remove my old gameface and update it with the new one I just created on UFC

Community Manager

@Cardweezy

 

https://www.easports.com/gamefaceweb/

 

This page does not load? Can you log in there?

 

Make sure you are trying to access it via a PC and maybe try another browser.

barry.png
Message 4 of 12 (7,210 Views)
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Re: remove my old gameface and update it with the new one I just created on UFC

★★★ Novice
I've tried everything. Microsoft Edge, Internet Explorer, Firefox, Google Chrome. Nothing's working. I can log in, but then I sit there and watch a blank face with a white loading Circle spin, infinitely.
Message 5 of 12 (7,203 Views)
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Re: remove my old gameface and update it with the new one I just created on UFC

Community Manager

@Cardweezy

 

Do you see anything at the right of the URL bar showing that something is being blocked?

 

If so, you can click on the icon and allow access.

barry.png
Message 6 of 12 (7,199 Views)
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Re: remove my old gameface and update it with the new one I just created on UFC

★★★ Novice
Yeah, it's there on chrome. Makes no difference. At most, my hair loads.
Message 7 of 12 (7,191 Views)
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Re: remove my old gameface and update it with the new one I just created on UFC

★ Novice

i have this issue, i have account on psn, origin and xbox.... still; can t do a new game face, even if it has been deleted it s always reloading the old one

Message 8 of 12 (5,968 Views)
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Re: remove my old gameface and update it with the new one I just created on UFC

★★★ Newbie

I have the same issue. I've used multiple browsers, opened incognito windows, different pictures, deleted my old game face, etc. Do we have to delete the old character that was game faced entirely in order to create a new one?

 

Message 9 of 12 (5,930 Views)
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Re: remove my old gameface and update it with the new one I just created on UFC

★★★ Newbie

im having the same problem. I delete the old game face then make a new one and on the last step when it is generating my new game face that i am finishing making it just generates the old game face.

Message 10 of 12 (5,372 Views)
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