October 2016 - last edited October 2016
September 2016
Please try the troubleshooting steps in the relevant article below. If, after that the issue remains then do contact us directly using the bottom link here.
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
If required, click the following link to contact an Advisor: http://help.ea.com/en/contact-us/new/?category=demo-beta
September 2016
If it does not work, you will loose your progress like happened to me http://answers.ea.com/t5/Technical-Issues/EA-customer-experience-is-the-worst-and-more-unreliable-cu...
September 2016
I have tried all steps but still unable to play the game.
October 2016
Please try the troubleshooting steps in the relevant article below. If, after that the issue remains then do contact customer service in-game as below.
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
If required, click the following link to contact customer service in-game: https://help.ea.com/en-us/help/ufc/ufc-mobile/troubleshooting-info-for-ufc-mobile
October 2016 - last edited October 2016
I'm already tried to clear cache, delete game data, reinstall the game, use a proxy, use another device and the same error. I can log in like a guest, i can log in with other account, but cannot use my ufc mobile account. Facebook account is working properly.
October 2016 - last edited October 2016
By my investigation this error 0x1 isn't unique. I know at least 5 people from russian community with the same error. Could you forward this issue to developers if it possible? I can provide access to my facebook account for EA devs for investigation and solving this issue.
October 2016
Please ivesigate this case for fixng this kind of bug.
Don't let player loose his game progress!
October 2016
Please fix it