"There was an error connecting to the EA Servers. Please try again. (0x1)"

by peterbrika
Reply

Original Post

0x1 error

[ Edited ]
★★★★ Novice

0x1 error. I tried all recomendations, but i still cannt log in into my account. Russian technical support unable to help with it. I'm not alone with this issue. Facebook account working good. It was very disapointing for me to lose more than the year progress.

Message 5 of 28 (9,997 Views)
0

"There was an error connecting to the EA Servers. Please try again. (0x1)"

★★★ Newbie

plz I need help

Message 1 of 28 (10,211 Views)

Re: "There was an error connecting to the EA Servers. Please try again. (0x

Community Manager

@peterbrika

 

Please try the troubleshooting steps in the relevant article below. If, after that the issue remains then do contact us directly using the bottom link here.

 

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

 

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

 


If required, click the following link to contact an Advisor: http://help.ea.com/en/contact-us/new/?category=demo-beta

 

barry.png
Message 2 of 28 (11,425 Views)
0

Re: "There was an error connecting to the EA Servers. Please try again. (0x

★★★ Novice

If it does not work, you will loose your progress like happened to me http://answers.ea.com/t5/Technical-Issues/EA-customer-experience-is-the-worst-and-more-unreliable-cu...

 

Message 3 of 28 (10,143 Views)

Re: "There was an error connecting to the EA Servers. Please try again. (0x

★★★ Newbie

I have tried all steps but still unable to play the game.

Message 4 of 28 (10,130 Views)
0

Re: 0x1 error

Community Manager

@YahorKa

 

Please try the troubleshooting steps in the relevant article below. If, after that the issue remains then do contact customer service in-game as below.

 

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

 

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

 


If required, click the following link to contact customer service in-game: https://help.ea.com/en-us/help/ufc/ufc-mobile/troubleshooting-info-for-ufc-mobile

barry.png
Message 6 of 28 (9,940 Views)
0

Re: 0x1 error

[ Edited ]
★★★★ Novice

@EA_Barry

I'm already tried to clear cache, delete game data, reinstall the game, use a proxy, use another device and the same error. I can log in like a guest, i can log in with other account, but cannot use my ufc mobile account. Facebook account is working properly.

Message 7 of 28 (9,939 Views)
0

Re: 0x1 error

[ Edited ]
★★★★ Novice

@EA_Barry

By my investigation this error 0x1 isn't unique. I know at least 5 people from russian community with the same error. Could you forward this issue to developers if it possible? I can provide access to my facebook account for EA devs for investigation and solving this issue. 

 
Message 8 of 28 (9,933 Views)
0

Re: 0x1 error

★★★ Newbie

Please ivesigate this case for fixng this kind of bug. 

Don't let player loose his game progress!

Message 9 of 28 (9,869 Views)

Re: 0x1 error

★★★ Newbie

Please fix it

Message 10 of 28 (9,782 Views)