my characters from pvz 1 did not import to pvz 2

[l4d1e]

my characters from pvz 1 did not transfer to pvz 2... i recieved the stickers for my rank but my characters did not load. how do i import my characters?

[EA_Andy · Accepted solution]

Hey @l4d1e

If you go to your mailbox and scroll right there will be an option to import characters. Just choose that option and it should start the process as long as you're using the same EA account as you used on GW1.

- Andy -

[EA_Andy · Accepted solution]

Hey @l4d1e

If you go to your mailbox and scroll right there will be an option to import characters. Just choose that option and it should start the process as long as you're using the same EA account as you used on GW1.

- Andy -

[l4d1e]

@EA_Andy i already did that and i only got my stickers for my rank but my characters never imported.

[l4d1e]

@EA_Andy i re read your port about scrolling right and found the import. thank you for your help. finally it was resolved because i talked to so many of the support and no one was able to help me. Thank you again.

[EA_Andy]

@l4d1e - my pleasure.

Have fun

- Andy -

[zearkazu0]

Dear EA,

I have played plants vs zombies GW1 about 200 hours and I bought GW2 but I don’t see email in game to import my saves from GW1.

Please help me import my save to GW2.Thank you very much.

Hope to see your ansewer soon.

[jazonvimpire]

When i try to import my characters from garden warfare the prompt doesn't show up, which is a shame because i unlocked almost every character.

My gamertag on Xbox is: MadManRegret

There are others as well with a similar issue as this.

[Ghostelite510]

andy  i just got the game  and i can't   transfer my characters  and i checked the mail box  but it not there

[EA_Andy]

@Ghostelite510 @jazonvimpire @zearkazu0 - There was a cut off to be able to import and that date has now passed so it's no longer available.

As @realitysquared mentions in this post, it's still possible to get the characters.

Cheers,

- Andy -

[Michael24711]

I was unlucky enough to have every character unlocked in 1 and I bought pvz 2 around 2 days late.