i can't login the game with my gmail account help me

[Straatford87]

@einlego

I cannot find any account ban status on your account, so I don't think that is the case. Could you try one thing for me though; I noticed that your email address isn't verified and I would like to test if this is causing the login issue.

You should be able to verify your email by logging in with your EA account at the following page:

https://myaccount.ea.com/cp-ui/aboutme/index?gameId=ebisu&locale=en_US

[einlego]

Are you able to search my in game name for a possible suspension?

i am the commissioner of the league. I am linked to the email [edit: email address removed] and my Facebook profile for the game

[einlego]

I verified my email and I still can't login

[einlego]

Is it possible my league got hacked. All members currently and previously cannot login and I mean our entire league. No one can login. Once they login, it crashes. The following picture is the last thing we see before it crashes back to our devices home page:

[lordkelvinator13]

Hello good sirs, I think I am also experiencing the same bug/technical issue.

1. All my other accounts are working on my device except for one.
2. The app force closed 3-5 seconds after login-in.
3. I tried to open it on other device and still forced close.
4. No error message, the app just forced close.

This is the screenshot before the app forced close. It loads 3-5 seconds and then crash.

[en_distresse]

Tom,

I am also in this situation. I have created a case and I am not getting any support.

It is a server side issue on EA's end 

And I keep getting the same default email response to perform the troubleshooting steps (which I have done)

I am fed up, i may request a refund if nobody listens to me by the weekend

[Straatford87]

@en_distresse @lordkelvinator13 @einlego @bluepig520 @PG-Outlaw @etayfur

---

@CDaffpunk wrote:

Here is how you can get NBA Live Mobile working...

1. If you're stuck on "Watching Film" or "Ready for Tipoff" then uninstall your game and redownload it. 

2. If this did not solve it, then go ahead and restart your phone for 30 seconds.

3. If all this does not work, then there's 3 things you can attempt to do...

      A. You can update your phone to the newest version...

            B. You can update Google Play or your iPhone store...

                  C. If this all does not work, then you should do what I did and wipe your phone. After I did this, then it told me to go to Google Play. (Optional)

I hope this has helped y'all. Most of this stuff really goes to LG or Android. If you have problems with iPhone then tell me and I will work on it too.

---

The above solutions were posted in another thread:

http://answers.ea.com/t5/Technical-Issues/Nba-live-Mobile-Freezing/m-p/5868423#M473

Could you let us know if that helps? 

[skywoulker]

Hello. I am using Iphone 6s and logging in the game with gmail account. I am having this problem. Please help. Tried all those solution, none worked. 

[Straatford87]

@skywoulker

Hi,

Which iOS version are you running? Are you connected with Game Center? Are you able to login with another account?