2013-04-22 12:54 PM
have i been charged twice for the same game?
in my account order history i see that i have two different orders for the same game.
have i been charged twice for the same game? i only have one copy of the game on origin.
Solved! Go to Solution.
2013-04-22 02:20 PM
For account issues, you'll need to get in touch with our Game advisors. Here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
2013-04-22 02:20 PM
For account issues, you'll need to get in touch with our Game advisors. Here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
2013-04-22 02:37 PM
thank you, i will contact support via live chat