forgotten login details

by caitlindymph
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forgotten login details

★★★ Newbie

So I've had an origin account for probably two years and i spoke to one of the ea support members but they couldn't help? So i own an origin account with sims 2, 3 and 4 however recently i have forgotten the login email. I've tried everything i remember but none of the email's seem to be right! All i want is to play my sims games and get on with it but i'm not getting any help ;3;

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Re: forgotten login details

[ Edited ]

Hi, @caitlindymph

We can't access that information either. Perhaps @Straatford87 can look into it for you. I'm not sure if he can see the e-mail address attached to your account though.

He will certainly need your account name (= origin user name) from the account you can't access. As for security reasons, your e-mail address will not be posted on the forum in any case!

Message 2 of 3 (173 Views)

Re: forgotten login details

★ Guide

 

You may also have your credit card confirmation email address. So check those as well. Also if you bought it from a store or online, they may also still have the email address they sent it to. Even your bank statements or Paypal could have it as well.

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