can't play multiplayer on pvz gw2

[lanedemi]

I DON'T KNOW IF ANYONE ELSE IS HAVING THIS SAME PROBLEM......BUT......SINCE DELETING THE  BETA VERSION OF THIS GAME AND BUYING THE DELUXE VERSION OF

PVZ GW 2 WE ARE HAVING A PROBLEM PLAYING MULTIPLAYER ON THIS GAME. ALL  OF OUR CONNECTIONS ARE GOOD. i JUST DON'T KNOW WHAT IS GOING ON.

CAN YOU PLEASE FIX THIS PROBLEM .....AS I HAVE A SAD 6 YR OLD WHO CAN'T PLAY WITH HIS FRIENDS.

Spoiler

[EA_Andy · Accepted solution]

Hey @lanedemi

Are you able to enter any modes at all? Can you get into the backyard?

I see you're playing on XBOX One - do you have XBOX Live gold? XBL gold isn't needed for solo play but if you want to play multiplayer you would need it.

- Andy -

[EA_Andy · Accepted solution]

Hey @lanedemi

Are you able to enter any modes at all? Can you get into the backyard?

I see you're playing on XBOX One - do you have XBOX Live gold? XBL gold isn't needed for solo play but if you want to play multiplayer you would need it.

- Andy -

[DRTTERDBJS]

why shuld I get the gold?Since the lawn of doom i played multiplayer but now I can not 

[logoslife]

I'm playing on PS4 and I played on PS3. I downloaded the game and add on from ps store but all I can do is run around the moon with citron. Where are the other modes?

[Superari15]

Until the game is fully downloaded you can only play with Citron in Moon Nexus.

[surfbrew]

I upgraded to PVZ2 via EA access after i couldn't get PVZ to start (worked last year).  To start the mutliplayer, you have to wander around the startup screen (walking around what they call the backyard in 3d view) and bump into multiplayer portal. Then walk into portal to get to multiplayer mode.  Its a step backward from the normal menu design.

[wtfhaxlol]

I have the game fully downloaded but when I enter a game it says "waiting for players" and after 5 min it says that I was afk..

[Ryku_Foxthinker]

I can't play multiplayer. I just got the PC version, and if I try to join a multiplayer server, it only puts me on Ocean Center with no players. Help.

[909oljoi]

I have xbox live gold and i can play all multiplayer gamemodes but i cant play turf takeover and the mystery portal in the town hall it loads for hours on end and never gets me in the game, why?

[FancyPants450]

i have this problem aswell but im on pc, what do i do?