Where is live chat?

[JIDAI228]

I have no option to contact live chat anywhere? what?

[EA_Kristi · Accepted solution]

Hello @JIDAI228,

The contact options you see on Help.EA.com depend on the country you have selected (top right hand corner) and on the issue/topic you chose on the Contact Us flow. For example, majority of the 'Manage my account' issues would require a phone call and you would only see that option. Same goes for some countries, for some only live chat is available for other phone call.

What exactly is your issue? Maybe we can help here on the forums?

- Kristi

[EA_Kristi · Accepted solution]

Hello @JIDAI228,

The contact options you see on Help.EA.com depend on the country you have selected (top right hand corner) and on the issue/topic you chose on the Contact Us flow. For example, majority of the 'Manage my account' issues would require a phone call and you would only see that option. Same goes for some countries, for some only live chat is available for other phone call.

What exactly is your issue? Maybe we can help here on the forums?

- Kristi