Unclickable Ingame Menu After Win10 Update

by Zaako47
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Original Post

Unclickable Ingame Menu After Win10 Update

★★ Novice

Hey guys, after my windows 10 update the game doesn't let me click on anything in the game. Before the update i tried to postpone it for quite a while but then it forced me to update. The game is just unclickable, nothing functions when i try to play multiplayer, singleplayer or anything but the sound is working in the background. If anyone can find spare time or the solution, please send it, Thank you.

Message 1 of 11 (698 Views)

Re: Unclickable Ingame Menu After Win10 Update

Hero (Retired)

@Zaako47 Try to Repair the game via Origin client and delete Battlefield 1 folder in your Documents then reboot your PC and test. Also, create a backup of Battlefield 1 folder if you want.

Message 2 of 11 (686 Views)

Re: Unclickable Ingame Menu After Win10 Update

[ Edited ]
★★ Novice

I already tried repairing and uninstalling and installing it, didn't work. I can try it again but i dont think it will work, thanks for the advice.

Message 3 of 11 (682 Views)

Re: Unclickable Ingame Menu After Win10 Update

Hero (Retired)

aaaand what about other my suggestions?

Message 4 of 11 (674 Views)

Re: Unclickable Ingame Menu After Win10 Update

★★ Novice

I will try them too.

Message 5 of 11 (671 Views)

Re: Unclickable Ingame Menu After Win10 Update

Hero

If you can attach your dxdiag to this thread that will make helping easier.

https://help.ea.com/en-au/help/pc/how-to-gather-dxdiag-information/

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Message 6 of 11 (666 Views)

Re: Unclickable Ingame Menu After Win10 Update

★★ Novice

Here

Message 7 of 11 (655 Views)

Re: Unclickable Ingame Menu After Win10 Update

[ Edited ]
Hero

@Zaako47

Your graphics driver is from 2015. I'm amazed it worked before the Windows update. Always manually update your graphics card drivers  - Windows update is not good enough.

Since you have an AMD card this is the link: http://support.amd.com/en-us/download

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Message 8 of 11 (640 Views)

Re: Unclickable Ingame Menu After Win10 Update

Community Manager (retired)

Hello @Zaako47

 

Have you checked those advises, our players provided? Updating your GPU drivers does sounds like a reasonable course of actions for fixing this. Let us know how you are doing.

 

Cheers,

Archi

Archi.png
Message 9 of 11 (619 Views)

Re: Unclickable Ingame Menu After Win10 Update

★★ Novice

I updated my graphics driver to the latest version many times, still no progress, BF1 menu is still unresponsive to my mouse clicks. 

Message 10 of 11 (580 Views)