Titanfall 2 doesn't work anymore

by P_Simht
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Titanfall 2 doesn't work anymore

★★ Apprentice

Hello,

 

I have a problem launching Titanfall 2.

 

I get a pop-up saying: " Titanfall 2 doesn't work anymore."

It looks like a Windows error of some sorts. (Windows 10)

 

The problem started after I installed an older (different) game on my new pc. (install on 06-07-2017)

 

Titanfall worked before the install and sometimes runs after I had a few of these errors.

 

I don't know why it has problems launching and why it runs after the errors.

Could someone help me?

Message 1 of 12 (2,235 Views)

Accepted Solution

Re: Titanfall 2 doesn't work anymore

★★ Apprentice

Hello guys

 

It's been a while since I updated this topic.

 

I started to get more problems of the same kind, in Titanfall and other games.

 

I went to the store to fix it and there they came with a solution.

The problem apparently doesn't lay with the GPU, but with a software problem.

 

They had to reinstall all the software (including Windows 10).

 

All my games are now reinstalled and everything runs smoothly.

 

Thanks for the help guys.

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Message 12 of 12 (2,448 Views)

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Re: Titanfall 2 doesn't work anymore

★★ Apprentice

The problem apparently occurs after I played an other game.

 

I don't know why this suddenly happens, because I played both games a while now and never had any trouble.

 

Could someone show me what the problem is or how I can solve it?

Message 2 of 12 (2,177 Views)

Re: Titanfall 2 doesn't work anymore

Hero (Retired)

@P_Simht Have you tried to Repair the game via Origin client or reinstall the game?  Can you please attach your DxDiag file ( How to create: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/ ) ?Also, please attach a screenshot with that error message that you get.

 

Thanks!

Message 3 of 12 (2,160 Views)

Re: Titanfall 2 doesn't work anymore

★★ Apprentice

The error is in Dutch so I translated it for you.

 

I ran the sequence for the DxDiag, but at step 3 I didn't get a button to run the 64-bit DxDiag.

I'm sure that my pc has an 64-bit system, apparently Origin is installed as a 32-bit.

 

Repairing Titanfall didn't work, I 'm trying to reinstall Origin as 64-bit.

 

 

Message 4 of 12 (2,151 Views)

Re: Titanfall 2 doesn't work anymore

Community Manager (retired)

Hello @P_Simht 

 

Have you tried to Repair the game in Origin, as @IIPrest0nII suggested? Also uninstalling both games and reinstalling Titanfall 2 only might solve this. Keep us posted on your progress.

 

Cheers,

Archi 

Archi.png
Message 5 of 12 (2,131 Views)

Re: Titanfall 2 doesn't work anymore

★★ Apprentice

@EA_Archi

 

I tried to repair Titanfall like you both suggested, but that didn't work.

Also when I reinstalled Origin the error came back.

 

But I think I found the problem / solution. The error only appears when I change between games.

As an example: I played world of tanks (or other game) for a while, when I log out and want to play Titanfall, the error appears. (after a while I can start Titanfall without any problems)

When I directly start Titanfall no error appears.

 

I don't actually know how to uninstall Titanfall in Origin.

I guess unistalling both games could solve the problem.

 

On the other hand I guess you understand that I still want to be able to play both games.

Message 6 of 12 (2,107 Views)

Re: Titanfall 2 doesn't work anymore

Community Manager (retired)

Hello @P_Simht and thank you for this additional information. 

I am wondering now, if this is a GPU or network related issue. Can you try to load your system, using Clean Boot and try to test both games again?  Keep us posted.

 

Cheers,

Archi

Archi.png
Message 7 of 12 (2,102 Views)

Re: Titanfall 2 doesn't work anymore

★★ Apprentice

@EA_Archi

 

I tried to start my pc with the Clean Boot.

I still have the problem.

 

I don't know what I can do now, maybe I could return it to the store for a check-up of the GPU?

Message 8 of 12 (2,095 Views)

Re: Titanfall 2 doesn't work anymore

★★ Apprentice

I tried to solve the problem by unistalling the other game and repairing Titanfall.

Still no solution for the error

 

How can I uninstall and reinstall Titanfall in Origin?

Message 9 of 12 (2,075 Views)

Re: Titanfall 2 doesn't work anymore

Community Manager (retired)

Hello @P_Simht 

 

To uninstall the game, right-click on its icon in Origin Library and select uninstall from the drop-down menu.

 

Cheers,

Archi 

Archi.png
Message 10 of 12 (2,069 Views)