The sims 4 is crashing

[eggeasterquake]

Sometimes the game will crash after a few minutes of gameplay. Sometimes it will last a couple of hours.
I've done everything I could that I found in forums.
I've updated my drivers, I've repaired the game. Turned graphics on low. Made sure I had no mods.
My ram and cpu are never too high when playing.
I've done everything I can I think short of reinstalling which I really don't want to do because it takes a very long time.

If you know anything else I could do other than reinstall, please let me know.

I also should point out that the game doesn't lag at all before a crash. It just crashes and says the sims 4 has stopped running.

[RedFoxxie]

Please try if any of the methods posted here would help your issue : http://answers.ea.com/t5/Technical-Issues/FAQ-Sims-4-Crashes/td-p/3586547

Good luck !

[eggeasterquake]

Hello,

Thank you for replying.

I tried all the options in that link you sent me.

Nothing has worked yet. The crashes are still pretty random.. sometimes a few minutes after opening the game, sometimes an hour or so after.

I have attached the dxdiag and the last crash files.

Please let me know what I'm doing wrong.

The game crashes both with and without mods. 

I have repaired my game through origin.

Thanks again for your time.

[Phantomlover1717]

Your graphics card drivers are pretty outdated (2010), try updating those. I think as it's an HP you might need to do that through the HP software. 

Or you can try: http://support.amd.com/en-us/download

[eggeasterquake]

This didn't help.
It's weird because a couple years ago this computer ran the sims 4 and some expansions with no crashes.
I guess the game has changed a lot since then. I'll have to save up for a different computer.
Thanks for your help.

[Phantomlover1717]

This is normal, with more content being added. Do you have packs as well? 

[eggeasterquake]

I have all the game and expansion packs and one stuff pack.
I have tried with just the base game though and it still crashes.

[Phantomlover1717]

Could you check if it crashes at a specific in game time?

Also could you try a different/new save?

[eggeasterquake]

The crashes are pretty random.
Sometimes I can play an hour sometimes it happens 5 minutes into opening the game or sooner.
I tried a new save but it still crashed 7 minutes in.
I've also tried removing the EA folder and letting it reset but it still crashed.

[eggeasterquake]

I don't know if this means anything, but I have a mod installed called MC command and it mentioned that it's a script error.

(it still crashes without mods)