The Sims 4 Wont Update

[bunnyy540]

Hello,

I already spend forever just getting Origin to load. So when I finally got it, I realized the game I wanted to play(The Sims 4) had an update.So I updated it, it got to 90% and then it paused. I tried it over and over again but every time it said "download failed" then it left my whole origin screen grey. Can someone tell me how I can fix this? I want to play The Sims 4 again. 

[yahel_1]

Hi @bunnyy540

Clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/

Restart your machine .

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

NOTE if your issue persist ,go to the Origin client, click on Origin / Application Settings / Diagnostics- and from there enable Safe Mode Downloading. Now restart Origin and try to download.

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My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

[Straatford87]

@bunnyy540

Were you able to get this sorted?