Sold a player in hut but didn't receive coins

[CantDuNk86]

Sold Ryan Smyth hut collection starting price 70k buy now 75k but haven't received any coins. It's been over 24 hrs and it just says auction ended final price zero but he's not in my inbox or collection of players owned.

[EA_Barry · Accepted solution]

@CantDuNk86

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

[EA_Barry · Accepted solution]

@CantDuNk86

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

[JANDOODSCHOP]

I just lost 300.000 didn't receive the player or coins back I'm done 👍

[EA_Blueberry]

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@EA_Barry wrote:

@CantDuNk86

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

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@JANDOODSCHOP 

Please contact our Support team via the options above so they can look into the logs for you. If missing, they'll help restore lost content. It's urgent to contact them right away for the best chances of restoration. The longer time goes by the more difficult it can be to verify these claims.

I'll be closing this thread since it's from 2017.