Sims 4 city living not in my game after downloading it [ Edited ]

[JaydeTriplett]

I have sims 4 and a few packs, I brought city living (hard copy) and I downloaded it now it says download to use but I have and it only says I even own it when I'm online. How do I get it to install properly so I can play it. I also brought a bundle pack and it's doing the same thing.

Now origin doesn't load at all, but sims still plays

[stormsview]

Log into your Origin account, go to games at the top, then down to reload game Library. give this a try if you have not already.

[QueenSunday]

I am having the same issue with the bundle pack purchased via Origin not showing up in the game.