May 2017 - last edited May 2017
After reaching Rank 4 in UFC Mobile's Head-2-Head mode (Season 17) four days ago, I never received the reward. This has never happened before in the last couple of seasons I've played, so I thought it was just a weird glitch and it would arrive eventually. At some point I thought it would arrive alongside with the Rank 3 reward. I noticed that there was an update (the one where Joanna Jedrzejczykasdfghjklzxcvbnm was added alongside with other things like some updated models) that occurred near the same time I actually reached Rank 4. Maybe that's what screwed up the reward trying to get into my inbox. I've already contacted an adviser about my situation, and the adviser told me to post this onto the forum.
Solved! Go to Solution.
May 2017
Please contact Customer Service in-game as detailed in the following Help article for help on this, thanks.
https://help.ea.com/en-us/help/ufc/ufc-mobile/troubleshooting-info-for-ufc-mobile
May 2017
Please contact Customer Service in-game as detailed in the following Help article for help on this, thanks.
https://help.ea.com/en-us/help/ufc/ufc-mobile/troubleshooting-info-for-ufc-mobile
May 2017
Thank you, Barry. Contacting Customer Service through e-mail was the way to go with my problem. If anyone else has a similar problem to my own, be sure to follow Barry's solution, be cooperative, honest, and detailed in your replies with the Service. Worst case scenario, they will send you the missing full reward. (Apologies for not taking a picture of opening the reward, but trust me that it was the full reward)
May 2017
April 2018