Re: Player profile not loading using Origin Overlay

by MartinouStyler
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Original Post

Accepted Solution

Player profile not loading using Origin Overlay

★★ Novice

Hello, 

 

When I click on another profile in-game, the Origin overlay opens and creates a window, but this window never loads and remains blank. When Titanfall 2 is closed, a blank dialogue (?) box remains which depends on the number of attempts of getting the window to load.

 

Thanks. 

Message 1 of 11 (2,836 Views)

Accepted Solution

Re: Player profile not loading using Origin Overlay

★★ Novice

hello again! 

 

I've just updated Origin, not sure when the update came out, but it has seemingly fixed the problem, whatever it was. 

 

thanks to those who tried to help me with the situation. 

 

cheers, lupr. 

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Message 11 of 11 (3,085 Views)

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Re: Player profile not loading using Origin Overlay

Message 2 of 11 (2,813 Views)

Re: Player profile not loading using Origin Overlay

★★ Novice

Hey  @IIPrest0nII,

unfortunately the steps detailed in that link have not helped, clearing the cache did nothing. 

Message 3 of 11 (2,808 Views)

Re: Player profile not loading using Origin Overlay

Community Manager (retired)

Hello @luprrr 

 

Sometime a simple Origin reinstall can solve this. Have you tried that? Also what version of Windows are you on? 

 

Cheers,

Archi

Archi.png
Message 4 of 11 (2,792 Views)

Re: Player profile not loading using Origin Overlay

★★ Novice

@EA_Archi

 

I've tried reinstalling Origin, but it didn't seem to work. I'll try a complete wipe of all Origin related files and see if that helps. The PC is running on Windows 10 Home edition. 

Message 5 of 11 (2,782 Views)

Re: Player profile not loading using Origin Overlay

Community Manager (retired)

@luprrr 

 

Should this also fail, load your system with Clean Boot and try again. 

 

Cheers,

Archi

Archi.png
Message 6 of 11 (2,775 Views)

Re: Player profile not loading using Origin Overlay

★ Novice
Have you found a way to fix it yet? I'm having the same issue.
Message 7 of 11 (2,724 Views)

Re: Player profile not loading using Origin Overlay

Community Manager (retired)

Hello @MartinouStyler 

 

Have you tried to load your system with the Clean Boot, as I suggested in my previous post? 

Archi.png
Message 8 of 11 (2,700 Views)

Re: Player profile not loading using Origin Overlay

★ Novice

Yes, I have. Unfortunately it didn't help me. Do you have any suggestions left?

Message 9 of 11 (2,692 Views)

Re: Player profile not loading using Origin Overlay

Community Manager (retired)

Hello @MartinouStyler are you running Origin as an Administrator? Can you run the game, using alternative user profile on your Windows? 

 

Cheers,

Archi 

Archi.png
Message 10 of 11 (2,686 Views)