Plants vs.zombies garden warefare 2

[LikeABoss0306]

Hey I just bought this game and when I load it it let's.me play for about 2-5 seconds then a error message pops up is there a way to.fix this problem?

[fons_garmo]

Hi @LikeABoss0306,

Are you playing on PC or console? What exact error does pop up?

[LikeABoss0306]

I'm playing on PC but can't really remember what it says so when it pops up I'll take a picture and send it to you

[fons_garmo]

Thanks @LikeABoss0306

Could you provide a DxDiag of your PC? This will let us to know more about the issue. You can follow this instructions about how to get a DxDiag file: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

[LikeABoss0306]

Its been saying that ever sence I got it

[fons_garmo]

@LikeABoss0306,

Yeah, I understand. But a DxDiag is needed so we may can see where's the issue.

You can follow this instructions about how to get a DxDiag file: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/