Paid cash in app not showing

[AustinS2330]

I paid for the $99 package for the 12,000 cash, and my card was charged, but the money hasn't showed in my account on the game. Anyone know what to do??

[EA_Barry]

@AustinS2330

Please make contact with an EA Game Advisor so we can look into this purchasing issue for you.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.