March 2016
Hi!
I hope someone can help with a solution!
I have a PlayStation 4, and when I try to load and play PvZ GW2 it keeps returning an error 'must be signed into PSN'. It has never loaded and played.
I am signed into PSN. All other titles - including Battlefront, PvZ GW and general PSN-based games all work. SpeedTest shows 141Mbps download and 12Mbps upload, with low ping. Am able to get onto PSN and the store.
I've tried logging out/in, signing out/in of PSN, rebooting the PS4, reinstalling and nothing.
I have a very disappointed son who has been itching to play this - and at £50 with literally nothing to show for it, it's really bad form from EA to sell effectively broken products.
--
Any help would be grateful.
Matt
March 2016
Hey @mattbath
This is something we're looking into. Would you be able to let me know what your PSN ID is so we can investigate further?
- Andy -
March 2016 - last edited March 2016
Hi EA_Andy
Thanks for getting back to me - appreciate the support.
My PSN is matthew_bath
As an update, I did get it working for an hour last night (hurrah), but today no go with the same 'must be signed into PSN to continue' message. As before, all other EA games that need a connection work fine (eg, Battlefront) and I can access PSN and PS Store. Other persistent games such as The Division work fine.
Any help is gratefully received - and seems like a few people are facing the same issue.
Thanks
Matt
March 2016
@mattbath we checked your account and it says you were logging in on the 14th, can you confirm?
March 2016
oops just saw your other msg nevermind
March 2016
I am having the same issue. My name is Mattman1030. I can log in some days, but others I cannot at all. I can play PVZ GW1 just fine, but not GW2.
- Thank you
March 2016
March 2016
March 2016
March 2016
Just bought pvz 2 about a week ago and after downloading update and accepting terms of service i get the logging into EA on the upper left corner of the screen and then a notice that says you must be sighned into playstation network to continue. any work around ? is this something that maybe in a later update.so far i have.
Deleted and redownloaded updates several times
logged off and on on psn
restarted the ps4 from prompts ,button and plug from wall
checked my network pvz 1, and all other games work great
changed my mtu
redid my modem from the begining and hooked ps4 up to ethernet cable
checked to make sure the ps4 and EA are linked
Not really sure were to go from here have looked at all the forums i could find
psn screen redlaw321