[PC] Radeon HD 5xxx, 6xxx - DirectX Error On Launch

by DeyvPlayer77
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Original Post

Re: DIRECTX ERROR ON LAUNCH

EA DICE Team

@DeyvPlayer77

 

Can you please upload a dxdiag with your reply? I will then be able to investigate the cause of this error message.

Message 11 of 77 (2,475 Views)

Re: DIRECTX ERROR ON LAUNCH

★★★ Newbie

hey

 

I have same problem with him. This is my spec

 

Message 12 of 77 (2,462 Views)

Re: DIRECTX ERROR ON LAUNCH

★★★ Newbie

please help me guys Frown

Message 13 of 77 (2,459 Views)

Re: DIRECTX ERROR ON LAUNCH

★★★★ Novice

Same issue. Tried clean boot, didn't work.

Message 14 of 77 (2,415 Views)

Re: DIRECTX ERROR ON LAUNCH

EA DICE Team

@ayubbeee @web993

 

Those are not the full dxdiag's. From the page of the screenshot you posted, please select Save All Information. The program will then create a dxdiag.txt file, which you can attach to your reply.


Meanwhile, please make sure that your system meets the minimum requirements, or, try a clean boot (these steps have already been mentioned, but please try them again if you haven't done so yet.)

Message 15 of 77 (2,406 Views)

Re: DIRECTX ERROR ON LAUNCH

★★★★ Novice

Here's the full dxdiag. 

Message 16 of 77 (2,403 Views)

Re: DIRECTX ERROR ON LAUNCH

EA DICE Team

@web993

 

Several things you can try based on the dxdiag:

 

Please update me if that changed anything for you.

 

(@DeyvPlayer77 @ayubbeee @Faxoy @jdill494, tagging all of you for visiblity on what else to look for on your system.)

Message 17 of 77 (2,398 Views)

Re: DIRECTX ERROR ON LAUNCH

★★★★ Novice

Hey thanks for help and it didnt help and i had t latest driver and then the latest beta driver.

Message 18 of 77 (2,388 Views)

Re: DIRECTX ERROR ON LAUNCH

★★ Novice

I have the same problem, and have tried your troubleshooting steps.  Here is my hardware info, and attached is my DxDiag.txt.

 

Radeon Software Version - 16.2.1
Radeon Software Edition - Crimson
Windows Version - Windows 10
System Memory - 16 GB
CPU Type - Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz

 

Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon HD 6900 Series
Device ID - 6719
Vendor ID - 1002
SubSystem ID - 2010
SubSystem Vendor ID - 1787
Revision ID - 00
Bus Type - PCI Express 2.0
Current Bus Settings - PCI Express 2.0 x16
BIOS Version - 013.010.000.007
BIOS Part Number - 113-SS2G02-002 
BIOS Date - 2011/03/30 21:29
Memory Size - 2048 MB
Memory Type - GDDR5
Memory Clock - 1280 MHz
Core Clock - 840 MHz
Total Memory Bandwidth - 163 GByte/s
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

Message 19 of 77 (2,377 Views)

Re: DIRECTX ERROR ON LAUNCH

EA DICE Team

@DeyvPlayer77

 

Can you please check out our troubleshooting and system requirements thread?

 

If the information in there doesn't help you, then please upload a dxdiag.

Message 20 of 77 (2,376 Views)